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| According to an Industrial
Purchasing Barometer Study, 80% of buyers would
consider another supplier over one that does not
have the necessary information online. Why are
companies struggling with B2B content? Learn more,
read our white
paper. |
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| TECHNICAL DOCUMENTATION SYSTEMS |
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Manufacturers often need to manage large
amounts of documentation for their products. In addition to
producing printed documentation, many manufacturers want to
provide this information on the Web for on-demand access by
customers and distributors. This activity introduces added
complexity because the documentation may include multiple
formats of information such as text, images and CAD drawings.
ThomasTech can help your company implement a technical documentation
management and delivery solution that enables you to efficiently
supply your customers and partners with the information they
need, in the format they require. Our technical documentation
systems address these essential capabilities:
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- Standardizing document
formats to enable reuse and provide greater accuracy
- Supporting Web and print documentation delivery
from a single source
- Providing robust search capability to help customers
find the right documents easily
- Managing workflow to help streamline the production
process
- Eliminating redundant processes to shorten production
time
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ThomasTech's technical documentation systems are built on
an Enterprise Content Management (ECM) platform, spanning
the entire process from content creation to management to
delivery. Using an ECM approach, manufacturers will receive
the advantages of more efficient collaboration among users,
a centralized repository from which all versions and content
formats can be controlled, and an easier method for producing
documentation for multiple delivery channels. |
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| ThomasTech can also help you
integrate other business systems with your technical
documentation. For example, products from an e-catalog
could be linked to their associated manuals, safety
sheets, and other documentation. Documentation
also could be associated with specific products
in the e-catalog. ThomasTech's unified content
approach allows you to offer your customers a
seamless view of your information assets, improving
customer support and stimulating additional purchases.
For more details on this approach, please read
our white paper, "Improving Your Web
Sales Channel with Unified Content" |
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| ThomasTech maintains partnerships with
leading technology vendors to provide proven software to address
the technical documentation requirements of our clients. In
addition, ThomasTech offers a wide range of services that
can assist with the implementation of the system and the various
business processes involved, such as: |
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