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eRECORDS SOLUTION

Many companies currently do not have a records management policy in place; therefore, do not have a plan on how to govern electronic records, despite the growing pressure and urgency to comply. Regardless of the size or industry of the company, enforcement and court actions are increasing from years past, and more and more companies are unfortunately finding that electronic discovery costs incurred during litigation or investigation can place an enormous burden on internal resources. The implementation of a centralized repository for business records can help reduce this risk of potential costs, as time spent searching for relevant records, emails, and other documents comprises a major component of litigation costs. Click here for more information on electronic document management systems.

An eRecords solution from ThomasTech can help your company manage this risk and help gain control of your records. Based on a step-by-step methodology, our eRecords solution results in a coordinated implementation of policies, procedures, and technology. The methodology includes:

  • Assessment. ThomasTech will begin with an assessment of your current records management environment, including a review of any existing written policies and procedures for the records management function in response to potential litigation or investigation and a review of hardware, network, storage, backup facilities, and IT procedures.
  • Policy Framework. We provide a standards-based template to help your team tailor a policy that is customized to your organization and unique needs
  • Record Classification and Retention Schedules. Often a complex task, our team will work with you to develop classifications methods and retention schedules. In the instance where the necessary Records and Information Management specialist is not on staff, we can connect you with a professional consultant who will work as a key member of the team.
  • Legal Holds. Required by law whenever there is a reasonable likelihood of litigation or investigation, your policy for the legal hold of records that would normally be eligible for destruction can be a confusing part of the process. We can work with your legal department to define the events that suspend normal destruction of records, the chain of command authority, and the process framework for initiation and release of legal holds.
  • Technology Integration and Configuration. These services include network consulting and implementation of base functionality, as well as the integration of necessary software for a successful eRecords solution.

We also offer a number of options based on your specific needs, current capabilities, and future necessities. While an eRecords solution involves the basic steps of these options, they are available to further assist you in your records management, based on your existing situation. These options will also further customize the solution, and can be added on to the step-by-step methodology and implementation.

These available options include:


  • Legacy Records. Based on your specific situation, this option will help you assess practical alternatives for handling the backlog of your existing electronic records. This may include automated classification, batch disposition, and/or data conversion to add legacy records to the new repository. We can also automate the tracking of physical records that are held outside of the repository.
  • Advanced Scanning Features. For high-volume needs, we can integrate additional software and hardware to support batch scanning operations and forms recognition features to automate indexing through “zone-based OCR”, or the character recognition of text present in specific areas of standardized forms. Click here for more information on document scanning retrieval systems.
  • Advanced Email Archiving. ThomasTech understands certain situations require specialized subsets of corporate emails to be stored and assigned to a lifecycle. This option allows companies to add additional subsets to their basic email archiving option included in the standard solution. This option would be most beneficial to select departments, such as human resources, financial departments, and executive correspondence.
  • Storage Management Solutions. If additional storage is necessary, ThomasTech can integrate additional software for automated file system archiving. This is especially suitable to companies with high system and storage management costs and strong compliance needs.
  • Training Services. Training services can be provided for crucial operations and maintenance tasks such as migration, disposition, reservations, and ascension.
  • Line-of-Business Applications Integration. The eRecords system software can be configured to interface with your existing corporate software applications such as financial, supply chain, procurement, outbound logistics, and more. These integration services can help you search the records repository by account number, client name, or other key value and still conduct business using your current software.
    Backup and Disaster Recovery Subsystems Integration. Our network engineers can recommend, design, and install a backup system that is sized and suited to your unique needs, providing an affordable and secure backup of your critical business records.

Click here for more information on our Email Management Solution.
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