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DYNAMIC SEARCH, PUBLISHING, AND REPORTING TOOLS

Different types of people – customer service reps, sales people, prospects, customers, and channel partners, need different information, and prefer to access it in different ways. ThomasTech provides the tools and services that allow you to efficiently publish dynamic, personalized versions of your catalog to the Web, CD/DVD, or print.

Web Catalogs
For displaying your catalog on the Web, ThomasTech will integrate a Web catalog component developed by one of our technology partners, or will select a third-party application that effectively meets your needs. The Web component selected will depend upon your business' unique product characteristics, sales processes, customer profiles, and e-business objectives.

Regardless of the technology selected, the end result will be a Web catalog that will enable your customers, channel partners, or customer service representatives to easily find the products they seek, as well as access all of the supporting information that enable them to buy or recommend your products.

Print Catalogs
As a company with roots in the print publishing industry, ThomasTech understands the importance of providing a printed catalog, along with the effort and time that goes into producing it. To enable your company to print catalogs from the same central repository that drives your Web catalog, ThomasTech will integrate an existing print publishing tool, or will custom build an application that allows you to extract product information from the data repository into your existing desktop publishing application.

Some customers will prefer to receive your product catalog on CD/DVD. To satisfy that segment of your customer base, ThomasTech will integrate a CD/DVD publishing tool developed by a third party, or will custom build a component to accomplish this objective. ThomasTech provides complete CD/DVD development services including integration of custom search tools and development of CD/Web hybrid applications.

Once your content management system has been designed and implemented, you may want to provide a means of extracting key statistics to report on performance and production. ThomasTech can design a search and reporting component that enables you to access product details and run reports against the repository on a scheduled or ad-hoc basis based on pre-defined criteria, or designed on the fly.

As with other solution components, ThomasTech will identify and assess any third-party tools that may meet your requirements. If an acceptable alternative exists, ThomasTech will customize that application and integrate it into the solution. If not, ThomasTech will custom develop a search and reporting interface to your specifications.

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